On November 12, 2009, I participated in the Vocus PR Planning Considerations for 2010 Webinar. I discussed the challenges of PR planning for 2010 and how to plan for the “unknown, unknowns.” When I think about the “unknown, Unknowns,” I feel that just being in public relations means always planning for the unexpected, based on our roles and responsibilities. We’re seen as the “conscience” of the company, reputation managers and damage control officers. Social media communication adds a whole new level of complexity to our planning process.



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