Organizational Behavior

Book Review: The End of Business As Usual by @BrianSolis

Happy New Year! I wanted to kick off the year with my book review of the End of Business as Usual by Brian Solis.  The video review is...

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The Phases of Change – From #PR Change Thinker to True Change Agent

A couple of weeks ago, I wrote a post “Public Relations Expanded: Eight New Social Roles Assigned.” The piece highlighted some new...

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To Achieve Employee Buy-In You Have to Invest

Yesterday, I conducted an all day learning workshop.  It was pretty intense, with only a couple breaks and a working lunch. The employees...

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Internal Social Media Education & Collaboration

I’ve been writing about the social media audit process, uncovering what an organization learns when they go through this exercise. My...

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#PRStudChat January 19th Special Announcement

anuary 19th from 8:30 p.m. to 9:30 p.m. ET is our #PRStudChat session, which will focus on a hot topic that’s weighing on the minds of...

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How to Introduce & Support Your Social Media Policy

Now that you’ve written your organization’s social media policy…you’re only halfway there. ...

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Can You Tell Who Tries to Own Social Media?

In the past, you may have heard me say,”No one owns social media.”  However, that doesn’t mean that different departments in your...

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Social Media Policy: Employee vs. Public

Going through my RSS feeds, I came across Dave Fleet’s article on the 57 Social Media Policy Examples and Resources in...

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