It’s that time of year again … Finalizing our New Year’s Resolutions and reviewing how we are going to accomplish our 2013 goals. Here is my ABC approach to New Year success:[A]ction, Be [B]old, and [C]oncentrate. Add in [D]etermination and you will have a winning year. I’m looking forward to a New Year of new […]
The Power of Communication by Helio Fred Garcia is on of my new favorites in 2012. The book focuses on building trust and loyalty through strategic communications and offers a well-rounded view of how to win “the hearts and minds” of the public. Most importantly, it educates you on how to communicate effectively and without self-inflicted harm, especially during a crisis.