An Interview with Sam Decker: Getting Customer Centric

In December 2009, I had the honor of keynoting Social Media Congress in Amsterdam. It’s such a small world when you travel all the way to Holland to meet people/companies from the United States. As I was finishing my session, I met Joel Kramer, sales director at Bazaarvoice. Coincidentally, I had used a Bazaarvoice case study and the results in my presentation.

Preparing for Social Media Congress in Amersterdam

I’ve been gathering my thoughts, notes, interviews and articles and compiling them into a presentation for the Social media Congress Conference in Amsterdam on February 18th. My topic is the Value of Social Engagement for the 21st Business. As a part of my presentation, I thought it would be interesting to pull some of the findings from the Vocus PR Planning 2010 Survey and compare results between the United States and the United Kingdom.