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  1. Shonali Burke
    March 25, 2014 @ 7:30 am

    Super post, Deirdre! One thing I’ve learned is that even if you have several different items of feedback, they are probably easier for the recipient to digest if either they are chunked into broad categories, or you only focus on the top 2-3 things. Otherwise it can be overwhelming. Did you find that?

  2. Deirdre Breakenridge
    March 25, 2014 @ 8:15 am

    Hi Shonali, yes and a great point. I usually focus on 2 to 3 items at at time … mostly because meetings are short and targeted with executives. Plus, if it’s overwhelming then it ends up in the parking log 🙂 Thanks so much for sharing!

  3. Frank Strong
    March 30, 2014 @ 6:15 pm

    I take from this a broader message — its fairly widely accepted we can all listen better, but you touch on something else: we all think we are experts at giving feedback and the reality is we are not. The advice hinges on your last sentence in my humble opinion, “the more likely your gift will be accepted with open arms.”

  4. Deirdre Breakenridge
    March 30, 2014 @ 8:00 pm

    Hi Frank, I’ve found over the years that the more I practiced the “gift” of giving, the more the feedback was accepted and used. And you’re right, as much as we think we’re experts, just focusing on our own delivery of feedback is a small fraction of what feedback is meant to to do for others. Thanks for sharing your thoughts.

  5. Richard
    April 28, 2014 @ 7:33 am

    Hi Deirdre

    Feedback is an incredible source of help for me. There would be no progress, if we don`t get and give feedback.
    I just started my own blog and i am really happy about each and every comment and feedback i can get.
    And i agree, that it is important to first point out the positive things, before going into detail about what needs to be changed.
    Thanks for your post!

  6. Deirdre Breakenridge
    April 28, 2014 @ 8:16 am

    Thanks for sharing your thoughts, Richard. Blogging is definitely an area in which feedback is a gift, both to give and receive. Have a great week!

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